Skip to content

FAQ

Questions, answered.

Clear answers about what we do, what you get, and what we don't promise.

What does done-for-you mean?

We handle the work: targeting, prospect research, campaign preparation, copywriting, sending, follow-ups, reply monitoring and interested-lead handoff. You complete a short onboarding questionnaire and then focus on the conversations we pass to you.

Do I need to provide a contact list?

No. For B2B campaigns we prepare the prospect audience from your ideal customer profile through our managed prospecting process. (Our separate B2C email marketing service is different: there you provide your own permission-based customer list.)

Do I need any software?

No. There is nothing to install, learn or subscribe to. Campaigns run on our outreach infrastructure.

Do you write and send the emails?

Yes. Our team writes the campaign copy based on your onboarding answers and manages sending through our campaign systems.

Do you manage follow-ups?

Yes. Every package includes a follow-up sequence, and we monitor replies throughout the campaign.

Will meetings appear in my calendar?

When an interested prospect agrees to meet, we send them your booking link. The meeting appears in your calendar once the prospect confirms a time through your booking page. We cannot guarantee that a prospect will book.

What booking links do you support?

Calendly, Cal.com, Google Calendar appointment schedules, Microsoft Bookings and any custom HTTPS scheduling page. We only need the link — never access to your calendar account.

Can you forward interested leads by email?

Yes. During onboarding you choose to have interested replies forwarded to your email, prospects sent your booking link, or both.

Do you guarantee booked appointments?

No. Replies, appointments and sales depend on genuine prospect interest, your offer and your market. We commit to delivering the managed campaign — targeting, outreach, follow-ups, monitoring, handoff and reporting — not to a number of meetings.

How long does delivery take?

Estimated campaign delivery is 30–45 business days. Campaigns often launch earlier once setup is ready, and interested replies are forwarded during the campaign, not held for the final report.

When does the delivery timeline begin?

On the later of two dates: when your payment is confirmed, and when we receive your completed onboarding questionnaire. Business days are Monday to Friday, excluding public holidays in the business calendar set out in our terms.

What's included in my final report?

A campaign summary, prospects targeted and contacted, sending activity, replies received, interested leads, confirmed bookings where available, and next-step recommendations.

What's the difference between packages?

Volume and depth of service. Starter (250 prospects) and Launch (500 prospects) are one-time campaigns. Growth (1,000 new prospects per month) and Scale (2,000 per month) are ongoing services with lead qualification support, appointment coordination and optimization; Scale adds multiple audience segments and priority handling.

Are Starter and Launch one-time payments?

Yes. €249 and €499 (excl. VAT), paid once. No subscription, no renewal.

How do Growth and Scale subscriptions work?

They are billed from the date of your first payment and renew automatically every 30 days until cancelled. Each paid 30-day service period includes that period's prospect allocation. The first period also covers initial campaign setup.

What happens after the first campaign?

One-time packages end with your final report and recommendations; you can buy another campaign or move to a monthly plan. Monthly plans continue with new prospects each service period on the agreed campaign schedule.

Can I choose my target countries?

Yes. You choose target countries, industries, job titles and company sizes in onboarding, within the markets we serve.

Can I change my target audience?

Before your campaign launches, yes — just reply to your onboarding confirmation. On monthly plans you can adjust the audience for upcoming service periods.

Can I upgrade my package?

Yes. Contact us and we will move you to the larger package, and confirm in writing how any campaign work not yet started is credited before you pay anything extra.

Can I cancel a monthly subscription?

Yes, at any time. Cancellation stops the next renewal; your current paid service period is completed. There is no minimum term.

Do you offer B2C marketing?

Yes — managed email marketing to your own permission-based customer list (newsletters, launches, promotions, reactivation). We do not supply consumer email databases. It is quoted on request.

What is an Enterprise campaign?

A custom engagement for larger volumes (4,000+ prospects), several markets or industries, custom campaigns, integrations or dedicated service. Request a proposal and we send a tailored quote.

Still have a question? Contact us.

Ready for more sales conversations?

Pick a package, pay securely, complete a 10-minute onboarding. We take it from there.

See packages